Refund Policy
Effective Date: June 2, 2025
This Refund Policy applies to purchases made through:
Our main site at https://pvadeals.com
Our customer platform at https://app.pvadeals.com
Collectively referred to as the “Site” or “Platform.”
By purchasing or using any phone number rental services from PVADeals, you acknowledge and agree to this Refund Policy.
No Refunds on Purchases
All purchases made on PVADeals are final and non-refundable. Due to the nature of our service — the temporary rental of virtual phone numbers — we do not offer refunds for:
Incorrect selections by the user
Failure to complete verification on a third-party platform
Change of mind or unused rentals
Issues caused by user error
Automatic Store Credit for Non-Functional Numbers
Our system automatically issues store credit if an eligible phone number does not receive any SMS during the rental period. This is handled without requiring manual intervention.
Eligibility Rules:
- Short-Term Rentals (STR – 15 minutes): If no SMS is received, store credit is automatically applied to your PVADeals account.
- Long-Term Rentals (LTR – 3 Days): If no SMS is received, you may flag the number at any time during the 3 days to receive store credit.
- Long-Term Rentals (LTR – 30 Days): You may flag the number within the first 3 days only to receive store credit if no SMS is received. On Day 4, the “Flag Number” option will be disabled, and no refund or credit will be available for that number afterward, even if no SMS is received during the remaining period.
When Store Credit Is Not Issued:
- If at least one SMS is received, store credit will not be issued, regardless of whether the code was useful to you.
- If the flagging period has expired (for 30-day rentals), the refund window is closed.
Abuse Prevention:
Attempts to abuse this policy (e.g., repeated false flagging) may result in account suspension, IP ban, or disqualification from receiving store credit.
Payment Methods & Reversals
We accept payments via:
Cryptocurrency: BTC, LTC, USDT, DOGE
Other platforms: Stripe, Payoneer
Because cryptocurrency transactions are irreversible, refunds are not possible through those channels.
Abuse of Refund Requests
Repeated, false, or abusive refund/store credit requests may result in:
Suspension or termination of your account
Blocking of your IP address
Permanent ban from our platform
Contact
To report an issue with a number and request store credit, please contact us
