DoorDash Verification Code: Sign-In Texts and Fixes

A DoorDash verification code is a 6-digit code that DoorDash texts to the phone number on your account. You get one when you sign up, when you change your details, and sometimes when DoorDash wants to confirm the account is yours. If you’d rather keep your personal number out of one more app, a second mobile number can receive it.

This guide covers why DoorDash sends the code, what to do when it doesn’t arrive, how to change your number, and how to use a PVADeals number.

Why does DoorDash text you a verification code?

DoorDash verifies your number at sign-up because “When Dashers deliver items to the user, the Dasher may need to communicate with the user using SMS.” That first code only comes by text: “the code can only be requested on the phone number and not the email address.”

After that, DoorDash checks in now and then: “To increase security on your account, we may periodically ask you to verify that you own the account.”

Which numbers work for DoorDash?

DoorDash asks for one thing: “You must ensure that you are using a phone that is able to receive SMS (text messages).” At sign-up it adds that “landlines do not work here”. Its verification help doesn’t mention VoIP numbers, so a real mobile number is the safe choice.

A non-VoIP number from PVADeals is a real mobile number from a carrier, so it receives DoorDash’s texts like any phone. Two limits to know: PVADeals numbers can’t take calls, and they receive texts only while the rental is active. Don’t count on the number for a Dasher’s call, or for a text after the rental ends.

How to get the DoorDash code on a PVADeals number

1. Create a free PVADeals account and add credits: crypto from $3, or a card through Stripe from $5.
2. Choose DoorDash from the list of websites and pick the country you order in. If it isn’t listed for your country, rent an All services number instead, which works on any website.
3. Pick a rental. A short-term number lasts 20 minutes. A long-term number (3, 7, 14 or 30 days) keeps receiving DoorDash’s codes.
4. Enter the number in DoorDash’s sign-up form.
5. Copy the 6-digit code from your PVADeals dashboard, where it appears as soon as it arrives, and enter it in the app.
6. Add an email address you check, so later account checks have somewhere else to go.

Short-term or long-term?

A short-term number covers sign-up. The catch comes later: DoorDash may ask you to verify again, and if you lose the number, its advice is blunt: “we recommend that you create a new DoorDash account with the correct information.”

If you plan to keep ordering, rent long-term and turn on auto-renew, so the number stays yours. Keep your email current, and change the number before a rental lapses, not after.

How to change your DoorDash phone number

Customers: in the app, tap the account icon, then Profile, edit the number and tap the check mark. On the website, open the menu, select Account, edit and save. Either way, DoorDash asks you to “Verify your information through 2-Factor Authentication.”

Dashers: go to the Account tab, then Profile. DoorDash says the verification “cannot be bypassed for any reason”. Without access to your old number, tap Get Help and select Send code to email. Dasher accounts are also tied to the government-issued ID you gave at sign-up, so a second number only ever receives codes.

If the DoorDash verification code doesn’t arrive

• Check the basics. The number must be able to receive SMS, and your Wi-Fi or network connection must work.
• Tap Resend Code after a minute.
• Unsubscribed from DoorDash texts? Resend the code to your email, or opt back in to notifications.
• Locked out? “You have 5 attempts before you are locked out of your account.” After that, wait 30 minutes.
• Code expired? Codes last 30 minutes. Request a new one.
• Still stuck? DoorDash lists 24/7 chat in the app and phone support at 855-431-0459.
• No SMS on a PVADeals number? If an eligible number receives no SMS during the rental, its cost comes back to your balance automatically as store credit.

Keep your personal number off DoorDash

A non-VoIP number from PVADeals receives DoorDash’s verification code without your personal number. See the prices below or read about temporary phone numbers for verification. Getting rides too? Read our guides for Uber and Lyft.